Shipping policy
Last updated: 11 April 2026
At Bellebee, we take care to pack and dispatch your order promptly. Please read the following information about our delivery process.
1. Processing Time
Orders are processed within 1 - 3 business days of payment being received. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a shipping confirmation email with tracking details once your order has been dispatched.
2. Domestic Shipping (Australia)
• Standard Shipping (Australia Post): estimated 3–7 business days after dispatch
• Express Shipping (Australia Post): estimated 1–3 business days after dispatch
• Free standard shipping is available on orders over [insert threshold] AUD
Delivery timeframes are estimates only and may vary depending on your location and carrier delays. We are not responsible for delays caused by Australia Post or other carriers.
Remote, rural and regional areas may experience longer delivery times.
3. International Shipping
Bellebee currently ships to selected international destinations. International shipping rates and estimated timeframes are calculated at checkout based on your location and chosen shipping method.
• International Standard: estimated 10–20 business days
• International Express: estimated 5–10 business days
Please note that international orders may be subject to customs duties, import taxes or other fees levied by the destination country. These charges are the responsibility of the recipient. We are unable to estimate or cover these costs.
4. Tracking Your Order
A tracking number will be provided in your shipping confirmation email. You can use this to track your parcel via the Australia Post website (or the relevant carrier for international orders).
5. Incorrect Address
Please ensure your delivery address is correct at the time of ordering. We are not responsible for orders delivered to an incorrect address provided by the customer. If you realise you have entered an incorrect address, please contact us immediately at hello@bellebee.com.au and we will do our best to assist if the order has not yet been dispatched.
6. Lost or Damaged in Transit
If your order arrives damaged or appears to have been lost in transit, please contact us at hello@bellebee.com.au within 7 days of the expected delivery date. We will work with you to investigate the issue and find a resolution.
7. Contact Us
If you have any questions about your delivery, please contact us at hello@bellebee.com.au.