Terms of service

Last updated: 11 April 2026

Please read these Terms & Conditions ("Terms") carefully before using the Bellebee website or placing an order. By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

Bellebee is an Australian natural skincare brand selling online at bellebee.com.au. Our products are handcrafted using natural ingredients including Activated Jellybush honey sourced from the Byron Hinterland.

2. Eligibility

By placing an order, you confirm that you are at least 18 years of age and are legally capable of entering into a binding contract. Our products are intended for personal use only.

3. Products & Descriptions

We take care to ensure product descriptions and images are accurate. However, we do not warrant that all descriptions, images, pricing or other content on our website is error-free, complete or current. We reserve the right to correct any errors and to change or update information at any time without notice.

Our products are cosmetic and are not intended to diagnose, treat, cure or prevent any medical condition. If you have a medical condition, please consult a qualified healthcare professional before use.

4. Pricing

All prices are displayed in Australian Dollars (AUD) and include GST where applicable. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time you complete checkout.

5. Orders & Payment

When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline any order at our discretion. You will receive an order confirmation email upon successful placement. Payment must be made in full at the time of ordering via the payment methods available at checkout.

6. Shipping & Delivery

We ship across Australia and offer international shipping to selected countries. Delivery timeframes are estimates only and are not guaranteed. Please refer to our Delivery Policy for full details.

7. Returns & Refunds

We want you to be happy with your purchase. Please refer to our Refunds Policy for information on returns, exchanges and refunds. Nothing in these Terms limits your rights under the Australian Consumer Law.

8. Intellectual Property

All content on the Bellebee website including text, images, logos, product descriptions and branding is the intellectual property of Bellebee and is protected by Australian copyright law. You may not reproduce, distribute or use our content without our prior written consent.

9. Limitation of Liability

To the extent permitted by law, Bellebee will not be liable for any indirect, incidental, special or consequential loss or damage arising from your use of our website or products. Our total liability to you in respect of any claim shall not exceed the price paid for the relevant product(s).

Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting to our website. Continued use of our website following any changes constitutes your acceptance of the updated Terms.

12. Contact Us

For any questions regarding these Terms, please contact us at hello@bellebee.com.au.